Frequently Asked Questions
Booking -
I'm a new client. How do I book an appointment?
Can't wait to meet you! Click here to get started.
I'm a returning client. How do I book an appointment?
Can't wait to see you! If you know what service you would like to book, you can click here to book it. Or you can click here to choose from a list of services.
What if I don't see the service I want on the service menu?
No worries! You can click here to email me with any questions.
Salon Visits -
Should I wash my hair before I come to my appointment?
It is not necessary for your hair to be freshly washed when you come in. However, if you are coming in for a Hair+Scalp Assessment and are hoping to have a treatment performed the same day (if time allows), you would need to have clean hair with no styling products.
What type of payment do you accept?
I'm happy to take payment by cash, Zelle, Venmo, Apple Pay and all major credit cards. I don't keep cash on hand, so I will not be able to make change.
Tools and Resouces -
Where can I purchase the tools you use?
Click here to see a list of my recommended tools and products and links to purchase.
Policies -
What if I'm not happy with my hair after I leave?
Please keep in mind, it can take a few visits for me to learn your hair and your preferences. I want you to love your hair! If you are having challenges with your cut, color or styling at home, please click here to contact me within 7 days of your visit and allow me the opportunity to make adjustments for you!
Can I return a product that I purchased?
All products that I sell are professional quality and guaranteed. Please click here to contact me within 7 days of purchase so we can exchange your purchase for a product that is a better fit for you!
Is there a fee if I can't make my appointment?
For appointments cancelled with less than 24 hours notice, a re-booking fee of $40/hour will be required before another appointment may be booked. Missed appointments will require full hourly rate of $84/hour.
Don't see what you're looking for?
I'm here for you! Just click below to contact me.